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The Department of Homeland Security (DHS) requires all technicians that work on our products be factory certified. It is Isotec’s policy to provide technical support services only to factory certified technicians.

The link for “Technician Online Certification” will allow you to download the study materials and take the online certification.

The link for “Online Support Center” is a great resource for troubleshooting issues in the field. It contains solutions to the most common issues, and step by step video content. You can also submit tickets online and make suggestions on how we can improve our product or services.

The link for “Certification Status” will allow you to check your certification status and print your certificate.

Important Link Resources